Common iPad Problems

Common iPad Problems

Apple does a great job of developing market leading products so much so that people refer to iPad as a general term for all tablets. But buying the market leader doesn’t guarantee an issue free experience. In this blog we outline the most common iPad problems.

Frozen Screen

A frozen screen can be very frustrating and hide a problem beneath, however, it could also be related to the device memory or an app or software issue. The simplest fix is to restart the machine by carrying out a force restart. This allows the machine to revert to a previous state and removes the problem conflicts.

If this doesn’t work, we recommend a system restore. We always recommend you regularly back up your device so that in the event of a system restore, you do not lose any data.

If the problem continues then it could be a hardware problem and that will need a technical repair.

Apps that Crash

Apps are continually being developed to ensure they meet the needs of the user and depending on your settings will be automatically updated when new versions are released. However, some updates can cause conflicts and can crash or freeze when opened. If a device restart doesn’t solve the problem, we would advise you to force stop the app and try and re-open it. If the app still crashes, then the only solution is to uninstall and re-install the app from the app store.

 

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Charging Problems

If your iPad is failing to charge, then there is a process of checks you can do to find the source of the problem. Firstly, check if the charging icon is visible when the charger is plugged in to a socket. If the icon is visible, then there is an issue with the battery itself.

Try a different charger although always make sure it is an appropriate charger for the device. If a different charger doesn’t work, then it is best to bring the device to a qualified tech repair centre.

Slow Running Device

If your iPad is beginning to run slower than usual, check how many applications you have running. Swipe up from the bottom of the screen and close the apps that are open or running.

We would also recommend you check the storage in your settings. You will need at least 2GB of free space for your iPad to operate efficiently. To create more storage space, delete files you longer need, clear your cache and browsing history and uninstall apps that you no longer use or need.

If the problem persists then a system reset could also solve the problems, but like before any reset, you will need to make sure all data is backed up.

If you need help with any iPad problem, then contact the team at Gadget Rehab, we can offer advice over the phone or alternatively make an appointment for one of our engineers to review your device.

 

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Is your laptop running slowly

Is your Laptop running slowly?

If your laptop or computer is running slowly it doesn’t take long before you lose your patience in dealing with the issue. You assume there is nothing you can do and start looking for a new machine.

However, help is at hand, at Gadget Rehab we can review your machine and offer you practical solutions. If you would like to try to solve the issue yourself first, then follow the steps below which we have put into three categories:

System

The first thing is to shut down your machine and restart it. If you always have your machine in sleep mode, it may be missing vital updates which can slow your machine. This could be the time, switch it off, switch it on again, may just work.

Next, check which programs open on start up. If you have too many set to automatically load on start up, they will add to the time it takes for your machine to be fully operational. You can check this in task manager or the program settings.

Make sure you have anti-virus software installed and run it to check for any viruses that may have found their way onto your machine.

This is also a good time to check all your drivers are up to date. To check, search for the latest versions online and make sure they are installed.

Hardware

If the hard drive on your computer is close to being at maximum capacity this will significantly slow the speed of your machine. Your machine always needs capacity to store and manage temporary files to ensure the smooth running of your programs and the efficient running of your machine. Aim to always have 20% capacity on your hard drive.

To free up space quickly:

  • Empty the recycle bin
  • Delete temporary files and unnecessary files
  • Move large documents to external storage devices such as an external hard drive, USB or to the cloud

Some programs take up a large amount of space on your machine. Programs which are industry specific such as finance or design software can install add-ons which you are not using. Disable the features you do not use.

Software

If you have several tabs open at the same time or a lot of programs running, they are all competing for your machine’s resources. This can put too much pressure on the processing power and cause your computer to slow. To fix this:

  • Close the program completely when you have finished using it
  • Close tabs not in use
  • Bookmark tabs so you can refer to them at another time
  • Check installed programs are not running in the background or have encountered a problem

It is important to keep your software up to date, however, you should only install necessary software updates and disable those that update automatically.

If you are still experiencing issues with your laptop or computer running slowly then it is advisable to make an appointment with us at Gadget Rehab. One of our engineers will be able to look at your machine and find the root cause of the issue. Call us today on 01494534008.