Gadget Rehab - how we manage your repair
By Lindsay Burnham / Apple iMac Repairs • Apple iPad Repairs • Apple iPhone Repairs • Apple Macbook Repairs • Business News • Data Destruction • Data Recovery • DJ Equipment Repairs • Drone Repairs • Game Console Repairs • Gaming PC Repairs • Google Pixel Repairs • Headphone Repairs • Huawei Repairs • Laptop Repairs • Liquid Damage Repairs • Microsoft Surface Repairs • Microsoldering • Mobile Phone Repairs • Mobile Phone Trade In • Mobile Phone Unlocking • Other Repairs • PC Builds • PC Repairs • Quick Guide Price List • Samsung Galaxy Repairs • Software Support • Sony Xperia Repairs • Tablet Repairs • Tablets • Team • training / • • • • • • • • • • • • • • • • • / 0 Comments

Repair management software – we have the best!

The Best Repair Management Software

We know how important your tech is to you and how quickly you need to have it back. That’s why we offer many same-day repairs where possible. Whatever you need in terms of repair, we always keep you up to date using dedicated software called RepairDesk. In this blog, we explain how we manage your repair with our repair management software.

How we manage your repair

RepairDesk*is designed specifically for tech repair specialists to enable professionals like us to keep our customers up to date. The advanced capability means that your updates are also in real-time. At Gadget Rehab, we have been operating this repair management software for eight years. This is key to how we manage your repair.

As a customer, your first experience with this software is when we book your repair. The ticketing system means you receive a unique ticket number. This allows us to allocate the right time, technician and completion date for your repair. We can also take a photo of your device before we start any work as a record for us and you. Which is saved to the software.

 

Creating a Repair Checklist

The next step is to create your repair checklist, which we also complete using the RepairDesk repair software. This checklist allows us and you to see the progress and status of your repair. The status changes as we go through the repair process. We will even email you at key stages of the process, so you know where we are.
Once the repair has been completed, you will receive a notification by email of its completion. This will be updated on your ticket and reflected on the job status. We also provide you with the option to sign digitally creating a record for both you and for us. This allows us to build a full history of our customer experience and a reference point for future appointments and repairs. At Gadget Rehab, how we manage your repair is the first step to building a positive customer experience.

 

Real-time reporting with RepairDesk

Internally the customer management software enables our team to view all our current work schedules and the allocation to technicians. By having this transparency of service, it means any one of our team members can let you know the status of your order. All information is stored securely, and notes are added if additional parts or work is required. For us, it is an essential part of our business. We use the software to manage all of our workflows and ensure we offer the very best levels of customer service.

This repair shop software was initially designed for those working in the mobile phone repair industry and so is the perfect fit for our business. Now, the software has grown in popularity and is used by repair professionals across many industries. Trade professionals using this software in addition to tech repair specialists include plumbers and electricians.

Try the software today!

Repair Managment Software

 

 

Do you work in a field that you feel would benefit RepairDesk?

In our opinion, the best repair management software is RepairDesk. Click here to give it a try today*.

Need a repair?

If you need a repair to your mobile phone, tablet, laptop, PC, Mac, drone or DJ equipment contact us to book your appointment or use our quote form.

 

*Disclosure: This page contains affiliate links, whereby we may receive a commission on referring products and services. There is no extra cost to you but does help support our site and could entitle you to exclusive offers. We only recommend products and services we would use ourselves. All opinions expressed here are our own.

DJ equipment what you need to get started
By Lindsay Burnham / DJ Equipment Repairs • Headphone Repairs • Other Repairs / • • • • • • • • • / 0 Comments

DJ Equipment – What you need to get started

There is a vast choice when it comes to DJ equipment but when you are looking to take the first leap, where do you start?

With lots of choice and little knowledge, there’s a lot of scope to spend money on items that are unnecessary or just won’t fit your needs. There are lots of options ranging from budget friendly buys to state of the art megabucks kits and the task of choosing can seem daunting. To help point you in the right direction, we outline our guide to getting it right when you are digital DJ beginner.

Step 1 – what do you need the DJ equipment for?

It is always advisable prior to any purchase is to keep in mind what you need the DJ equipment for. If this is purely your hobby, then there is no need to level up to professional grade kit. However, if this is a hobby that you hope to develop into a side hustle, and then a full-time career, your kit will need to be flexible and adaptive to reflect this.

Step 2 – The right foundation

Most people regardless of whether the equipment is for their hobby or with a longer-term career goal in mind will need a DJ Controller. This basic piece connects with your laptop, speakers and headphones to control your DJ software. The set-up of a DJ controller is a simple and quick process and is beginner friendly. This means it is a great place to start when you are getting to grips with all elements. Prices start at around £250 for a good quality DJ controller which has several features.

In terms of the DJ software, there are some great options which allow you to mix several decks and provide you with the ability to add real creative flair to your work. There are options for Mac and PC as well as IOS and Android. We would advise you to do your research but some great options for beginners are Rekordbox DJ, Serato DJ Pro, Ableton Live and Traktor Pro.

Step 3 – Adapting to your needs

If you think you will need a little more flexibility with your equipment, then a CDJ and mixer combination would be a great purchase. Despite the name, a CDJ will play all music formats allowing you to use different sources to create your mix. A CDJ and mixer allows you to add to your kit and upgrade, when necessary, when your needs change. Using two pieces of kit will of course cost you more initially however this does give you some future protection. Alongside these pieces of kit, you will also need a laptop, speakers, headphones and DJ software or apps.

If you are looking for any advice on purchasing DJ equipment, then contact us. If you have DJ equipment that is need of repair or upgrading, then book an appointment with one of our skilled technicians here.

Cambridge Speaker Repair Blog Post
By Lindsay Burnham / DJ Equipment Repairs • Microsoldering • Other Repairs / • • • • • • / 0 Comments

Cambridge Audio Speaker Repair

At Gadget Rehab we deal with many different types of repairs including tech for music. In this blog post we explain how we carried out a Cambridge Audio Speaker repair.

The Issue

The unit, a Cambridge Audio Minx Air 200, had no power and had failed to work despite some simple tests carried out initially. Our engineer started the process by checking wiring (one of the most common issues) to ensure all connections were intact prior to looking further into the issue.

Diagnostics

With no power, we suspected it was a more complex problem and began reviewing the components. As well as physical inspection of the parts, we needed to pinpoint and download the motherboard schematics. Finding the motherboard schematics was a lengthy process. All makes and models are different, and manufacturers don’t release them officially online. Following comprehensive online research, we located the motherboard schematics and downloaded them. We also downloaded the technical drawings for the board.

Making the Repair

Using a multi meter, micro soldering equipment and a hot air station we located and repaired the damage to the motherboard. We are experts in micro soldering and our engineers are highly skilled in this area of technical repair. We use the latest industry professional equipment to ensure we have the highest accuracy when carrying our repairs of this kind. For example, we rely on these tools to use the correct temperature and fine tip soldering irons to precisely place the solder where it is needed.

Completion and Testing

Once complete, the speakers were re-assembled and tested. All items are tested prior to us completing each project so we are confident we have carried out the repair successfully. The Cambridge Audio Speaker now provides a fantastic sound and we had a very happy customer.

 

If you have speakers with no power or know there has been liquid or impact damage, contact us. One of our team will make an appointment for the repair. They will also talk you through timescales and price.

By Dan-The-Tech-Man / Apple iMac Repairs • Apple iPad Repairs • Apple iPhone Repairs • Apple Macbook Repairs • Data Recovery • DJ Equipment Repairs • Drone Repairs • Game Console Repairs • Gaming PC Repairs • Google Pixel Repairs • Headphone Repairs • Huawei Repairs • Laptop Repairs • Liquid Damage Repairs • Microsoft Surface Repairs • Microsoldering • Mobile Phone Repairs • Motherboard Repairs • One Plus Repairs • Other Repairs • PC Builds • PC Repairs • Quick Guide Price List • Samsung Galaxy Repairs • Tablet Repairs / 0 Comments

Repair Cost (Labour Rates)

At Gadget Rehab we repair a large variety of electronic devices. These include Smartphones, Laptops, Tablets, Consoles, PCs, Drones, Audio Equipment and much more. Below you will find indicative prices for our labour charges on the different repairs that we do.

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DeviceLabour Cost
Incl VAT		Other information
Smartphones£18.00Smartphone labour charges starts from £18.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Laptops£60.00Laptop labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Tablets£48.00Tablet labour charges starts from £48.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
PC Builds and Repairs£60.00 - £180.00PC repair labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Console Repairs£36.00 - £120.00We repair most faults on XBOX, PS4/PS5, Nitendo Switch. Labour charges starts from £36.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Audio Equipment £60.00 - £90.00Audio equipment covers items such as amplifiers, speakers, turntables, mixers etc. Labour cost excludes part cost and other associated charges. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Headphones£60.00Headphones labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Drones£90.00 - £180.00Drones labour charges starts from £90.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Microsoldering £36.00Microsoldering on circuits labour charges starts from £36.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Other Electronics£60.00 - £90.00We repair a wide range of electronics. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Smartphone Diagnostis £0.00Excludes motherboard diagnostics (see below)
Tablet Diagnostics£0.00Excludes motherboard diagnostics (see below)
General Diagnostics £36.00Quotes are always free when the fault is obvious. If fault finding is required we charge a £36.00 diagnostics which will be factored into the actual repair cost.
Macbook Diagnostics£60.00Quotes are always free when the fault is obvious. If fault finding is required on a Macbook we charge a £60.00 diagnostics which will be factored into the actual repair cost.
Motherboard Diagnostics £36.00Motherboard Diagnostics labour charges starts from £36.00.
PC Diagnostics£60.00Quotes are always free when the fault is obvious. If fault finding is required on a PC we charge a £60.00 diagnostics which will be factored in to the actual repair cost.
Liquid Damage Diagnostics£36.00We can assess your device and provide diagnostics of the extent ot the damage and assosiated cost for repairs. As part of the liquid damage diagnostics we will ultrasonic clean all compatible components.
Macbook Liquid Damage Diagnostics £60.00We can assess your device and provide diagnostics of the extent ot the damage and assosiated cost for repairs. As part of the liquid damage diagnostics we will ultrasonic clean all compatible components.
Data Transfer £36.00 - £60.00Data transfer starts from £36.00 - £60.00. This could be for cloning a phones, tablets or laptop storage data from one device to another. Please use the get quote button below for an accurate price for your device or call us on 01494534008
Data Recovery£80.00 - £550.00Our data recovery services starts from £80.00. This covers smartphones, tablets, laptops, PCs and hard drives and most other storage devices. We have the ability to take on advanced data recovery processes.
Antique/Collectors Electronic Repairs£120 - £320.00

*Prices shown on this table are based on our half-hourly, hourly labour rates or minimum service charge. Your total repair cost will vary depending on the device and parts required for the repair. For an accurate quote please use our quote form by clicking the button below. A member of our team will respond within 24 hours with a quote. Alternatively, you can call us on 01494 534 008.

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Multiple Repairs: on the same device at the same time can be given a discount of up to £10.00 off the total repair cost. We also offer a 10% discount (maximum £10.00) for keyworkers.

Turnaround Times: To know the turnaround times for your repair please click hear or ask a member of staff.

Our Warranty: We offer up to 12 months limited warranty on all repairs. See our warranty terms.

Business customers with more than 10 devices please call to speak with Daniel Beckford to discuss trade prices and discounts.

If you are unsure of your device or have any questions please call us on 01494534008 and a member of our team will be able to assist you further.

All Prices include VAT (Updated August 2021)

Our terms and conditions can be found here.

By Dan-The-Tech-Man / DJ Equipment Repairs • Headphone Repairs • Microsoldering / • • • • / 0 Comments

Dre Beats Headphone Repair UK

Don’t dispose of your Dre Beats/Beats by Dre headphones when they become faulty. Common faults they develop include blown or failed speaker, no output, general wear and tear, headphone jack repairs.

At GadgetRehab High Wycombe we can complete these repairs via a postal or walk in service.

Beats Headphone Repair.

Depending on the fault most repairs will cost between £36.00 – £60.00. If you are unsure of the fault or need your Dre Beats Headphone repair to be diagnosed we can do this for £18.00.

Give us a call on 01494 534 008 or get a quote via our website.

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By Dan-The-Tech-Man / DJ Equipment Repairs • Microsoldering / • • • • • • • • / 0 Comments

Pioneer DDJ-SZ2 DJ Contoller

We have had a few DJ controllers in for repair now and we are getting more and more familiar with their schematics and repairability.

There are several things that can go wrong with DJ controllers however we most commonly repair no power issues, CUE Button faults, Cross Fader faults and liquid spills.

Pioneer DDJ SZ2 and DJ equipment repair

It is surprising how much one of these DJ controllers can cost. This one we diagnosed and repaired recently is sold for £1900.00 so not the cheapest things to replace.

We are proud to be one of the only local/national repair companies that can offer a repair service for DJ equipment.

If you have any DJ or home entertainment equipment that require repair get in touch and we can offer you a quote over the phone or diagnostics from £15.00.