Gadget Rehab - how we manage your repair

The Best Repair Management Software

We know how important your tech is to you and how quickly you need to have it back. That’s why we offer many same-day repairs where possible. Whatever you need in terms of repair, we always keep you up to date using dedicated software called RepairDesk. In this blog, we explain how we manage your repair with our repair management software.

How we manage your repair

RepairDesk*is designed specifically for tech repair specialists to enable professionals like us to keep our customers up to date. The advanced capability means that your updates are also in real-time. At Gadget Rehab, we have been operating this repair management software for eight years. This is key to how we manage your repair.

As a customer, your first experience with this software is when we book your repair. The ticketing system means you receive a unique ticket number. This allows us to allocate the right time, technician and completion date for your repair. We can also take a photo of your device before we start any work as a record for us and you. Which is saved to the software.

 

Creating a Repair Checklist

The next step is to create your repair checklist, which we also complete using the RepairDesk repair software. This checklist allows us and you to see the progress and status of your repair. The status changes as we go through the repair process. We will even email you at key stages of the process, so you know where we are.
Once the repair has been completed, you will receive a notification by email of its completion. This will be updated on your ticket and reflected on the job status. We also provide you with the option to sign digitally creating a record for both you and for us. This allows us to build a full history of our customer experience and a reference point for future appointments and repairs. At Gadget Rehab, how we manage your repair is the first step to building a positive customer experience.

 

Real-time reporting with RepairDesk

Internally the customer management software enables our team to view all our current work schedules and the allocation to technicians. By having this transparency of service, it means any one of our team members can let you know the status of your order. All information is stored securely, and notes are added if additional parts or work is required. For us, it is an essential part of our business. We use the software to manage all of our workflows and ensure we offer the very best levels of customer service.

This repair shop software was initially designed for those working in the mobile phone repair industry and so is the perfect fit for our business. Now, the software has grown in popularity and is used by repair professionals across many industries. Trade professionals using this software in addition to tech repair specialists include plumbers and electricians.

Try the software today!

Repair Managment Software

 

 

Do you work in a field that you feel would benefit RepairDesk?

In our opinion, the best repair management software is RepairDesk. Click here to give it a try today*.

Need a repair?

If you need a repair to your mobile phone, tablet, laptop, PC, Mac, drone or DJ equipment contact us to book your appointment or use our quote form.

 

*Disclosure: This page contains affiliate links, whereby we may receive a commission on referring products and services. There is no extra cost to you but does help support our site and could entitle you to exclusive offers. We only recommend products and services we would use ourselves. All opinions expressed here are our own.

The best gaming accessories

Gaming is no longer the reserve of kids playing against themselves to pass the time. The genre has evolved significantly in recent years and now boasts a global online community. With this expansion in popularity and time spent playing, gaming accessories have also developed. The best gaming accessories will enhance your experience and provide you with the very best ergonomic tools of the trade.

1. Gaming Headset

A comfortable headset is a must to allow you to immerse yourself in the game and concentrate on your play. We would recommend one that supports stereo sound, so you are able to connect sound with the visual. A headset which has a high-quality microphone is also a must to communicate with other players. Options include both wireless and cable connected.

2. Gaming Chair

If you are spending a lot of time gaming, then a supportive chair is an essential item to enhance your experience. When choosing a gaming chair, look for one which has a high back to support both your back and neck and if it has additional supports even better. Your gaming chair should also have adjustable arm rests and seat height as a minimum but many also have the ability to tilt the seat position.

3. Graphics friendly Monitor

Playing the game is only half the enjoyment. Many games now pride themselves on sharp and technically advanced graphics which are best viewed on a high quality monitor. Many companies have developed monitors specifically for this purpose and come in a range of sizes.

4. Gaming Controller

Using a suitable gaming controller will allow greater dexterity and an overall more comfortable experience. There are many options including Bluetooth available and come with rechargeable batteries for hours of play. Choose one which is most responsive to the types of games that you play.

5. Gaming Desk

A suitable gaming desk, like a gaming chair, will enhance your playing experience and ensure that your posture remains healthy. Being hunched over a table that is the wrong height or size can cause neck and back pain. Gaming desks can be adjusted to suit the player and often come with storage or hooks for your other gaming equipment.

We have the knowledge and skill to make sure your gaming machines remain working correctly and efficiently. If your machine or system is in need of repair, contact us and will be make an appointment. We offer repairs to all makes and models and carry out all our work on site.

Repair Cost (Labour Rates)

At Gadget Rehab we repair a large variety of electronic devices. These include Smartphones, Laptops, Tablets, Consoles, PCs, Drones, Audio Equipment and much more. Below you will find indicative prices for our labour charges on the different repairs that we do.

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DeviceLabour Cost
Incl VAT
Other information
Smartphones£18.00Smartphone labour charges starts from £18.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Laptops£60.00Laptop labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Tablets£48.00Tablet labour charges starts from £48.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
PC Builds and Repairs£60.00 - £180.00PC repair labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Console Repairs£36.00 - £120.00We repair most faults on XBOX, PS4/PS5, Nitendo Switch. Labour charges starts from £36.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Audio Equipment £60.00 - £90.00Audio equipment covers items such as amplifiers, speakers, turntables, mixers etc. Labour cost excludes part cost and other associated charges. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Headphones£60.00Headphones labour charges starts from £60.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Drones£90.00 - £180.00Drones labour charges starts from £90.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Microsoldering £36.00Microsoldering on circuits labour charges starts from £36.00 this excludes parts and other associated cost. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Other Electronics£60.00 - £90.00We repair a wide range of electronics. Please use the get quote button below for an accurate price for your repair or call us on 01494534008
Smartphone Diagnostis £0.00Excludes motherboard diagnostics (see below)
Tablet Diagnostics£0.00Excludes motherboard diagnostics (see below)
General Diagnostics £36.00Quotes are always free when the fault is obvious. If fault finding is required we charge a £36.00 diagnostics which will be factored into the actual repair cost.
Macbook Diagnostics£60.00Quotes are always free when the fault is obvious. If fault finding is required on a Macbook we charge a £60.00 diagnostics which will be factored into the actual repair cost.
Motherboard Diagnostics £36.00Motherboard Diagnostics labour charges starts from £36.00.
PC Diagnostics£60.00Quotes are always free when the fault is obvious. If fault finding is required on a PC we charge a £60.00 diagnostics which will be factored in to the actual repair cost.
Liquid Damage Diagnostics£36.00We can assess your device and provide diagnostics of the extent ot the damage and assosiated cost for repairs. As part of the liquid damage diagnostics we will ultrasonic clean all compatible components.
Macbook Liquid Damage Diagnostics £60.00We can assess your device and provide diagnostics of the extent ot the damage and assosiated cost for repairs. As part of the liquid damage diagnostics we will ultrasonic clean all compatible components.
Data Transfer £36.00 - £60.00Data transfer starts from £36.00 - £60.00. This could be for cloning a phones, tablets or laptop storage data from one device to another. Please use the get quote button below for an accurate price for your device or call us on 01494534008
Data Recovery£80.00 - £550.00Our data recovery services starts from £80.00. This covers smartphones, tablets, laptops, PCs and hard drives and most other storage devices. We have the ability to take on advanced data recovery processes.
Antique/Collectors Electronic Repairs£120 - £320.00

*Prices shown on this table are based on our half-hourly, hourly labour rates or minimum service charge. Your total repair cost will vary depending on the device and parts required for the repair. For an accurate quote please use our quote form by clicking the button below. A member of our team will respond within 24 hours with a quote. Alternatively, you can call us on 01494 534 008.

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Multiple Repairs: on the same device at the same time can be given a discount of up to £10.00 off the total repair cost. We also offer a 10% discount (maximum £10.00) for keyworkers.

Turnaround Times: To know the turnaround times for your repair please click hear or ask a member of staff.

Our Warranty: We offer up to 12 months limited warranty on all repairs. See our warranty terms.

Business customers with more than 10 devices please call to speak with Daniel Beckford to discuss trade prices and discounts.

If you are unsure of your device or have any questions please call us on 01494534008 and a member of our team will be able to assist you further.

All Prices include VAT (Updated August 2021)

Our terms and conditions can be found here.

Nintendo Switch Repairs Near Me

Nintendo Switch Repairs UK

Have you searched Nintendo Switch repairs near me? Well look no further Gadget Rehab covers the UK for all Nintendo Switch repairs. Gadget Rehab has been repairing consoles for over 10 years and has a vast amount of experience with Nintendo switch repairs. Gadget Rehab is an independent repair company based in High Wycombe and is well trusted when it comes to repairing electronic goods. Our reputation has been mainly built on our knowledge and experience within the industry. We are a recommended Which? Trusted Trader so you can be sure your device will be repaired to the best standard and the service you receive will be excellent from start to finish. We offer both walk-in and postal services throughout the UK.

Why get a Nintendo Switch Repair?

The Nintendo Switch may have cost you in the region of £300.00 to purchase as a bundle in some cases this could have cost you even more. Repairs on the Nintendo Switch are very affordable and can be repaired quickly. When we say quickly, your Nintendo Switch repairs could be completed the same day it's received by us or in the worst case within 3 working days.

Nintendo Switch repairs as mentioned are very affordable. A common fault such as the charge port replacement can cost as little as £65.00 which is a fraction of the cost of buying a whole new replacement Nintendo Switch. Not only does this save you money it also helps protect the environment from unnecessary electronic waste.

Furthermore, The Nintendo Switch is a great handheld console, the fact that it is small makes it mobile and great for gameplay at home or when travelling is an added advantage to this console.

 

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Nintendo Switch Repairs we cover

Below we have provided a list of some of the Nintendo Switch repairs that we cover. There are many issues that can arise with the Nintendo switch so we have listed some of the common repairs only. If you have a Nintendo Switch that needs repairing you can call us on 01494534008 or get a quote online.

Nintendo Switch screen repair: Your screen is the window to your entertainment. When this is damaged this can interfere with your gameplay and also be quite hazardous if glass is exposed. Having a Nintendo Switch screen repair with Gadget Rehab is very affordable and currently costs as little as £90.00. It is always best to get a quote from us as prices can sometimes go up or down depending on demand and supply.

Nintendo Switch LCD repair:  The LCD on your Nintendo Switch is the display that you see. When this is damaged you may get only a section of the display working or you may have many verticle lines on the screen or even worst the display may go completely blank.

Nintendo Switch charge port repair: Charge port damage on your Nintendo Switch is a very common fault. When your charge port is damaged, either visibly or not it is quite important that you seek our advice as soon as possible. Continually trying to charge the device and trying to wiggle the connector to create a connection can cause even more damage to your device and more cost for you to repair it. Changing the charge port takes specialist skills as you need to have the advanced ability of microsoldering for this to be completed. If you contact us as soon as possible you would be looking at £65.00 for us to change the charge port.

Nintendo Switch battery replacement: Let's face it when we get a great console like the Nintendo Switch we are often glued to using it and it becomes your favourite pastime activity. Like with all electronic devices the battery starts to deteriorate over time. We usually recommend the Nintendo Switch battery replacement after 2-3 years depending on usage. If you are experiencing rapid battery drainage, Gadget Rehab can provide you with a Nintendo Switch repair for £80.00. This would be the full cost to replace the battery.

Nintendo Switch Fan Repair: Are you starting to hear your Nintendo Switch whilst playing games. The way the Nintendo Switch is designed you should not really hear the fan. There are some games that demand a lot more from the processor where you may find you hear the fan whirring at a high RPM however generally speaking you should not hear the fan. If you are hearing the fan on your Nintendo Switch then it may simply need a clean or a replacement of the fan. Let us investigate this for you. Our Nintendo Switch repair assessments are free of charge and we can provide a free quote once our assessment is complete and the issue is confirmed.

Nintendo Switch game cartridge repair: Have you come to our site for a Nintendo Switch repair to your games cartridge? Your games cartridge will often need to be replaced if you are experiencing an issue with the device reading your games cartridges. A Nintendo Switch repair to your games cartridge is usually very straightforward. We often have the parts available or can have the part ordered in from our suppliers on a next day service.

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Other repairs and Nintendo Switch software fixes: As mentioned there are a variety of repairs and issues that can occur with your Nintendo Switch. Don't worry Gadget Rehab repairs more than what is listed above. When it comes to a Nintendo Switch repair we have you covered. You can request a quote from us by using our online quote form. If you describe the issue(s) you are experiencing our team is well equipped to provide you with the most affordable solution for your Nintendo Switch repair and you will have your device back working in no time.

Quality and Warranty

Gadget Rehab takes pride in the work that we do. We repair all devices although they were our own devices, ensuring the best quality at all times. We use genuine parts or the best available quality parts with all our Nintendo Switch repairs. Having over 10 years' experience we know how important quality is for our customers. You want your device repaired but you do not want an inferior product in return. We understand this fully and have a list of UK trusted suppliers who we get our parts from. We never deviate from this list unless the company is fully vetted and boarded by our senior management team. This approach has meant that we have developed great relationships with our suppliers and can assure customers of the quality of our parts and repairs. We are so confident with our workmanship and the parts we use on Nintendo Switch repairs that we provide a 12 month warranty on all Nintendo Switch repairs.

Nintendo Switch Repairs Near Me

Sometimes it can be hard to find trusted electronic repair shops in your local area. You may have searched for Nintendo Switch repairs near me but there is no one offering the service or their reputation is making you a little hesitant. Don't worry, we cover both walk-in and postal services throughout the UK for all Nintendo switch repairs. Our main office is in High Wycombe however if you are further afield and would like to use our service for your Nintendo Switch repair you need not worry.

How does the postal service work?

The postal service is an excellent choice for customers that are outside our local area. Customers choosing the postal service for their Nintendo Switch repair can opt to receive a safe and secure package including a returns label, which you can simply take to your local post office. This service is only £10.00 and includes us returning your device to you.

Alternatively, you can choose to send your device in yourself and we will return the device back to you without any postal fees included in your repair.

There is also a DPD collection option where we can arrange for DPD to collect from your home or work address. This is a great option for those customers who cannot leave the house or have busy work schedules. With this service, you will need your own packaging. This service also cost £10.00 to arrange.

Nintendo Switch repairs UK turnaround times

Gadget Rehab offers a Nintendo Switch UK service so no matter where you are located within the UK you can get your Nintendo Switch repair completed quickly. Most of the customers that have used our service for Nintendo Switch repairs have boosted on how quick the repair was done stating it was quicker than getting it done with Nintendo themselves who often have lead times of 2 weeks plus.

Most of our Nintendo Switch repairs are completed on the same day service. If you book ahead you are also almost certain to get your Nintendo Switch repaired on the same day it arrives with us. It does depend on the fault with the device however all of the common faults we have listed above would usually be covered on the same day service. In the worst-case scenario, we will have your Nintendo Switch repair completed within 3 working days.

The same rule applies to customers using our postal service. We will repair the device on the same day it arrives with us and you should then receive the device back on the following working day.

 

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Want to sell your Nintendo Switch?

Never sell your faulty Nintendo Switch if your intentions are to buy another one refurbished or used. Seek professional advice from us first. It is always better to repair the device you own and know the history than to actually sell it to buy another used or refurbished one. However if you are selling because you would like to upgrade your device or no longer use your Nintendo switch, our partner company Finito Mobile buy these devices both fully working and faulty.

The Finto Mobile website is very easy to use and you can get an instant quote based on the condition of your Nintendo Switch. Their service is also very good and as a partner company, we recommend them for recycling of mobile phones, tablets and consoles. Finito Mobile

Gaming PC Repair UK

Today we had a Vibox PC in for repair where the power supply had failed.

There was a bang and some smoke on the pretest as a result of the failed components on the power supply.

Having experienced this surcharge we decided it was best to quote the customer for a new power supply rather than trying to fault find and repair the existing one.

Vibox Gamers PC Repair

Anyone that has changed a power supply on a PC will know how long this takes. Especially when the previous build has poor cable management.

It took our technician from start to finish just over 2 hours including testing to get this sorted. It now starts perfectly with no smoke, bangs or surcharges.

Our service includes cleaning all components and applying new thermal paste. If you have a PC that requires repair, whether it is used for gaming or general use. Give us a call on 01494 534 008 or complete our quotes form.

XBOX and PS4 repairs @Gadget Rehab

 

Have you jammed your PS4/XBOX port in too far or have you thrown your device out of frustration during game play?

Here at Gadget Rehab we are here to help get you back in action with our PS4 and XBOX connector repairs!

This includes:

  • HDMI – video connector
  • Auxiliary- used to connect PS4 camera etc.
  • GBLAN – ethernet connector
  • Power Inlet – where the power should cable will be connected

The prices of the above repairs depend on the issue severity of the damage but start from £44.99 inc VAT

We turnaround these repairs within 5 working days. Express 24 hour service available for an additional £12.00 subject to part availability.

For further information please feel free to contact us:

Phone – 01494 534 008 or  Email – info@gadgetrehab.co.uk