Common iPad Problems
By Lindsay Burnham / Apple iPad Repairs • Other Repairs / • • • • • • • • • • • / 0 Comments

Common iPad Problems

Apple does a great job of developing market leading products so much so that people refer to iPad as a general term for all tablets. But buying the market leader doesn’t guarantee an issue free experience. In this blog we outline the most common iPad problems.

Frozen Screen

A frozen screen can be very frustrating and hide a problem beneath, however, it could also be related to the device memory or an app or software issue. The simplest fix is to restart the machine by carrying out a force restart. This allows the machine to revert to a previous state and removes the problem conflicts.

If this doesn’t work, we recommend a system restore. We always recommend you regularly back up your device so that in the event of a system restore, you do not lose any data.

If the problem continues then it could be a hardware problem and that will need a technical repair.

Apps that Crash

Apps are continually being developed to ensure they meet the needs of the user and depending on your settings will be automatically updated when new versions are released. However, some updates can cause conflicts and can crash or freeze when opened. If a device restart doesn’t solve the problem, we would advise you to force stop the app and try and re-open it. If the app still crashes, then the only solution is to uninstall and re-install the app from the app store.

 

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Charging Problems

If your iPad is failing to charge, then there is a process of checks you can do to find the source of the problem. Firstly, check if the charging icon is visible when the charger is plugged in to a socket. If the icon is visible, then there is an issue with the battery itself.

Try a different charger although always make sure it is an appropriate charger for the device. If a different charger doesn’t work, then it is best to bring the device to a qualified tech repair centre.

Slow Running Device

If your iPad is beginning to run slower than usual, check how many applications you have running. Swipe up from the bottom of the screen and close the apps that are open or running.

We would also recommend you check the storage in your settings. You will need at least 2GB of free space for your iPad to operate efficiently. To create more storage space, delete files you longer need, clear your cache and browsing history and uninstall apps that you no longer use or need.

If the problem persists then a system reset could also solve the problems, but like before any reset, you will need to make sure all data is backed up.

If you need help with any iPad problem, then contact the team at Gadget Rehab, we can offer advice over the phone or alternatively make an appointment for one of our engineers to review your device.

 

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Low Battery Life
By Lindsay Burnham / Apple iPhone Repairs • Mobile Phone Repairs / • • • • • • • • • • / 0 Comments

Are you experiencing battery life issues on your phone?

If you are experiencing the fast draining of your phone battery, it could be for various reasons. Spending time scrolling, liking, and taking pictures all takes a toll on the battery life of our phones. There are things however we can do to maximise the battery life and extend the time between phone charging.

We would always recommend you use an original charger, avoid overheating your phone and always keep your apps and system current by updating to the latest version when notified.

The first step to sorting the problem is to get the facts by checking your battery usage. On an android phone this is by going to settings, device care and then battery. Here you will be able to see the status of your phone and how your battery is being used, next you should carry out the following checks:

1. Phone Display
The brightness of your screen affects your battery use, so we recommend you set it at a low level. You can then adjust the brightness when you need it rather than always having it at a higher level. Next, check the length of time before your display goes into sleep mode and make sure it is on the shortest time setting. Making sure your phone display is not live for longer than it needs to be can save you some battery.

2. Phone Sounds and Notifications
Having keyboard sounds active so that you can hear taps or vibrations when you are using your phone drains the battery. Turn off keyboard sounds and vibrations and make sure your notification settings are for active apps only.

3. Apps
Apps are the greatest offender for battery use, but we also know they are the most convenient functions of your phone, so only have those you use set to active and uninstall apps that you don’t use. For the apps which you use often but drain a lot of battery power, check the notification settings, and reduce the frequency to a low level.

As apps are updated often, it is also advisable to check apps that continue to run in the background and change the settings to ensure only necessary functions remain active.

Some apps have location services active which run continuously and use the battery. Check this setting on all your apps and amend accordingly. Most location services run to send you localised ads and therefore will not affect the performance of the app.

If your phone offers you a “dark mode” for apps this will also reduce battery use and can make it easier to read text.

4. Connectivity
If you use your phone in the car, chances are you have your Bluetooth always set to active. Check this setting and only activate it when needed to prevent unnecessary battery usage.

If you have tried all of the above and are still experiencing battery issues, then we can help. Call us today on 01494 534008 to book an appointment for us to investigate the issue or contact us.

macbook liquid damage repair
By Dan-The-Tech-Man / Apple iPhone Repairs • Apple Macbook Repairs • Data Recovery • Liquid Damage Repairs • Other Repairs / • • • • • • • / 0 Comments

Waterproof Devices – The Real Truth!

Are electronic devices waterproof?

Most newer devices boast to have waterproof functions - however this is quite misleading it seems. Whilst some newer devices are built to handle liquid better than previous models they are certainly not waterproof. 

So why do manufacturers say that they are?

Large manufacturers can be quite misleading with their marketing approach when promoting the waterproof function of their devices. The truth is no commercial mobile phone or tablet to date is fully waterproof. 

How is water resistance measured?

Water resistance is measured by its IP rating (Ingress Protection).  IP ratings take into account the level of resistance to dust and liquid. With regards to the liquid element of the rating this is scored from 1 - 9.

An IP rating of 1 would indicate a device that can withstand vertical droplets of rainfall falling onto its surface for 10mins. The amount of water corresponds to 1mm per min rainfall. That’s the equivalent of 10mm of water in 10 mins. A very tiny amount. 

A level 9 water resistance rating can withstand powerful water jets at close distances of 0.1 - 0.15m. This is also tested at high water temperatures above 70 degrees celsius. This is your highest electronic water resistance rating. 

How they get away with it?

The play is on the word waterproof. If a device has an IPX1 rating, legally this device is water resistance so you can market your product as being waterproof or water resistant. However as detailed above a device with an IPX1 rating can only withstand 10mmn droplets of water over a 10minute period on its surface. 

So you go to the beach or into the shower with your device, mislead that your device is waterproof.  Lo and behold your device stops functioning properly. You are now left shocked and confused. You even start to think the fault is unrelated to the fact that the device was immersed in liquid. 

Below is an  iPhone 8 that has come into contact with liquid. Waterproof according to the manufacturer so explain how liquid has penetrated through to the logic board?

iPhone 8 liquid damge repair
Unrecoverable iPhone 8 Logic Board.

What do I do if my device comes into contact with liquid?

Well first of all DO NOT put your devices in rice. The rice tale is a myth that I wish I could pull from every blog and video on the internet.

Take your device to a reputable repair company that has good experience and understanding with how to assess, diagnose and repair liquid damaged devices. I know of one called Gadget Rehab if you would like a recommendation.

Gadget Rehab has huge success rates (approx 80%) recovering data from liquid damaged devices and can often also recover the device itself depending on the extent of the damage. 

Lastly, read our blog Liquid Damage - The do's and the dont's. This will give you a firm understanding on what to do immediately after your device has been in contact with liquid.