For the past 5 years Gadget Rehab have done repairs on all types of devices, not just Apple or Samsung devices like some other companies within the industry. An example of this is last week one of our techs Dan B completed his 50th repair on a Google Pixel.
Issue - Charge port
Task one of any repair is to diagnose the issue - in this case the customer had brought the device in with charging issues. Dan, firstly conducted a series of tests on the charge port and battery using a USB tester to determine if it was the battery or charger port. Dan, also tested the battery and the daughter board (controls all charging aspects of the phone) He found that it was a short not accepting voltage, the technician came to the conclusion that replacing the part was the best way forward.
The next step was to order the part - the technician then went to our trusted and tested suppliers and placed an order for a Google Pixel charge port.
Upon arrival of the part the technician got straight to work:
- Remove screen - one of the difficulties with this repair is that to access the area the screen needed to be removed - this isn't easy without breaking the screen and comes with risk.
- After removing the screen - Dan got to work on the repair and changed the faulty port.
- Post repair the device went through a thorough testing process
- Once it passed all the tests the customer was called to collect their device
The customer was very pleased with the overall service and the repair itself and Dan, was pleased to complete his 50th successful Google Pixel Repair.
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Phone -01494 534008
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