Gadget Rehab now at Unit 73 Basepoint, Cressex High Wycombe, HP12 3RL Tel: 01494534008

FAQ

Q. Where do I send my device to when using the postal service?
A. Gadget Rehab, Unit 73 Basepoint, Cressex Enterprise Centre, Lincoln Road, High Wycombe, Bucks, HP12 3RL. 
IMPORTANT NOTE: Please send all items by recorded delivery with the appropriate level of cover for your device.

Q. Can I drop my device off personally?
A.
Yes. This is our most common service. See the contact us page for more info.

Q. Can I wait until my repair is complete?
A.
Yes - this can be arranged on request but is subject to availability. 

Q. How does the 12 months repair warranty work?
A.
The guarantee is on the fault that Gadget Rehab has repaired. And starts from when when the repair is completed. See Terms and Conditions.

Q. Is unlocking illegal?
A.
Unlocking is not illegal see Ofcoms website which supports this statement.

Q. How soon can I expect my repair to be completed?
A. Most handsets/devices can be completed using our same day repair service alternatively within 72 hours unless agreed otherwise.

Q.What if you cannot fix my device?
A.
You will be contacted within 72 hours. Minimum charges may apply. You will be notified of this prior to the repair.

Q. How much does it cost to repair my device?
A.
This all depends on the fault and the type of device. Click "Get Started" to search your device and view our repair charges.

Q. How do I leave feedback?
A.
Go to the Feedback page or send an email to info@gadgetrehab.co.uk. You may also be contacted automatically by one of our third company feedback companies. 

Q. Will repairing my phone invalidate my manufactures' warranty?

A. Yes, manufactures warranty usually lasts for 1 year (check with your provider to confirm as different brands may vary)


Q. How do I back up/restore my iPad/iPhone?

A. Backing up and restoring your Apple device is easier than you think. Please click here for further instructions.