Hello, my name is Haleem; this is a short blog about my work experience week at Gadget Rehab. Allow me to introduce myself; I am currently a student at the Buckinghamshire College Group (Amersham Campus). I am studying Information Technology @ L3 (90 credit) diploma. I am also Ex Deputy Head Boy of The Highcrest Academy (my place of secondary education).
My week at Gadget Rehab has allowed me to develop my repair skills, with the support of the GR team who taught me about individual components and their functions, they did this by allowing me to shadow a member of the team during a few iPhone, Samsung, Tablet and iPad repairs. I was also trained on how to use the system, create customer accounts, booking appointments. Moreover, reviewed repair guides and worked in customer service providing quotes via email, telephone and face to face.
I also posted a campaign on LinkedIn to promote the company’s future plans in B2B partnerships. After a review of 2 days we can see that the campaign has run successfully with over 200+ views